iCoupon and Navitaire partner to enhance service offerings

iCoupon, the global leading provider of intelligent vouchering solutions, has entered a partnership with Navitaire, an Amadeus company. The partnership facilitates the use by Navitaire’s airline customers of iCoupon’s integrated digital and automated vouchering technology, eliminating the need for paper vouchers and cumbersome manual processes in the event of flight disruption.

This collaboration will enable Navitaire to introduce iCoupon’s technology to its network of low-cost and hybrid airline carriers, thereby enhancing their service offerings.

Navitaire, known for its innovative solutions tailored for low-cost and hybrid carriers, provides a comprehensive suite of services that include reservations, ancillary sales, loyalty and revenue management. The company’s open platform architecture allows seamless integration with various partners, ensuring that customers can leverage the latest advancements in technology without extensive development efforts.

This partnership with iCoupon is a testament to Navitaire’s commitment to enhancing operational efficiency and customer satisfaction through strategic collaborations.

The new deal follows the success of iCoupon’s existing collaboration with Amadeus since 2020, building on the natural synergy between the organizations.

CEO of iCoupon, Richard Bye said, “We are very excited about our partnership with Navitaire. With the demand for seamless travel experiences continuing to rise, airlines seek to optimise their systems and services to stay competitive and we are uniquely positioned to help them achieve this by delivering streamlined, efficient solutions tailored to their needs.”

David P. Evans, CEO, Navitaire, also applauded the iCoupon partnership and integration with the Navitaire Airline Platform. “Our new partnership with iCoupon means our customers have access to seamless digital and contactless vouchering technology without additional integration development. The iCoupon integration enhances Navitaire’s service offerings, helping our customers experience more efficient and streamlined operations.”

iCoupon works with partners across the globe and currently more than 190 airlines, 300 airports and 2,500 retail units are benefiting from iCoupon’s hassle-free solutions.

About Navitaire

Navitaire, an Amadeus company, delivers industry-leading technology services supporting growth, profitability, and innovation to more than 60 airlines and rail companies worldwide, carrying a total of 819 million annual passengers in 2019, including many of the world’s most successful low-cost and hybrid airlines. Navitaire offers a full suite of proven solutions focused on revenue generation and streamlining costs in reservations, ancillary sales, loyalty, revenue accounting, and business intelligence. Navitaire has offices in North America, Europe, Asia, and Australia, and is a wholly owned subsidiary of the Amadeus Group.

Navitaire is one of the first technology providers to operate its entire airline platform solution in the cloud, offering its carriers dynamic scalability to keep pace with growth and access to leading-edge technology that supports modern offer and order retailing concepts. Its extensive API suite and proven retailing and distribution capabilities gives airlines flexible options to offer bundled or a la carte ancillary services throughout a customer’s journey. Navitaire’s dynamic distribution, including its cloud-based NDC-enabled and digital channels, enables connections with industry and business partners, ranging from online travel agencies and airlines to travel commerce companies, all using modern technology.=

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