Global leader for ground handler disruption solutions

Disruption response is a critical part of the ground handler role, and iCoupon makes it smarter, faster, and more effective. With no integration required, ground teams can instantly issue digital vouchers on behalf of airline partners, linking them directly to passengers’ boarding passes for quick, hassle-free redemption at any iCoupon-enabled retailer.

This streamlined approach replaces the complexity of manual vouchers, giving ground staff more time to focus on what matters: resolving issues and supporting passengers with confidence. By using iCoupon, ground handlers can deliver a higher standard of service, strengthen relationships with airline partners, and keep operations running smoothly, even during periods of unexpected disruption.

It’s a trusted solution built for real-time care, helping ground handlers provide timely, tangible support when passengers need it most.