Digital meal vouchers: instantly issue meal vouchers in times of disruption

Digital meal vouchers

iCoupon enables airlines to issue flight delay vouchers—instantly and digitally—direct to passengers’ boarding passes. Whether it’s a disruption or delay, keep journeys on track with a fast, thoughtful solution that shows you care.

iCoupon’s Digital Meal Voucher module enables fast, reliable issuance of meal entitlements during disruption. Airlines can allocate vouchers directly to passenger boarding passes, with configurable values based on travel class, route or delay duration. Passengers simply present their boarding pass at any iCoupon-enabled outlet to redeem. It’s a scalable, automated way to improve satisfaction, minimise queues, and ensure your teams stay focused on care, not logistics.

  • The meal value is instantly added to the bar code on the passenger’s boarding pass to be redeemed in any iCoupon activated retailer in the airport.
  • Retailers can be fully integrated which will offer full automation via API or this can just be achieved through the iCoupon portal, so no need for full integration.
  • Digital meal vouchers are often used for full flight delay. However, you can allocate various values per cabin class.
  • Meal vouchers can also be used per individual for denied boarding. You can allocate various values based on selected requirements e.g. The passenger is a frequent flier or a premium customer.

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